Terms & Conditions

Once you place an order, we aim to dispatch it within 1-2 working days. Our scientific commitment means each product undergoes a final quality check before being sent out.

We collaborate with trusted shipping partners known for their reliability and timely deliveries. Once your order is dispatched, you'll receive the tracking details and the name of the shipping partner.

For most locations in India, it takes 3-7 working days. However, some remote areas might take a bit longer. Rest assured, our team and shipping partners work hard to get your YMed products to you as soon as possible.

Shipping charges may apply based on your location and the total value of your order. All relevant charges will be visible at checkout before you finalize your purchase.

We deeply apologize for any oversight. Please contact our customer service with your order details and a photo of the received product. We'll ensure a swift resolution, whether that's a replacement or a refund.

We offer a return policy for products that are damaged or incorrectly delivered. To initiate a return, reach out to us within 7 days of receiving your order. Our team will guide you through the process.

Your satisfaction is crucial to us. If you're not entirely content with your purchase and haven't used the product, get in touch with us. We'll review return requests on a case-by-case basis.

Once we receive the returned product and ensure it meets our return criteria, your refund will be processed. Depending on your original payment method, the refund could take 7-14 working days to reflect.

Absolutely. We follow stringent safety and hygiene protocols in our facilities. Plus, our shipping partners are committed to safe delivery practices, ensuring your products reach you with utmost care.

Our dedicated team is here to help! Fill in our [contact form], and we'll get back to you promptly.